With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This workshop can help you overcome many of the problems a new supervisor may encounter, and set the groundwork for a successful change in your working life!
This workshop will clarify the scope and nature of a supervisory position and learn some ways to deal with the challenges of the role. You will also recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization, and learn key techniques to help you plan and prioritize effectively.
This workshop will take you through steps between dreaming and achieving, by setting goals and taking action. You will explore the many facets of leadership and the Situational Leadership Model. You will complete an in-class self-assessment to determine your leadership style that we will explore together.
This workshop will explore what a team is, the advantages and disadvantages of teams, and developing high performance teams through problem solving and leadership. This session will define communication focusing on listening, questions and probing techniques as well as the communication process. Finally, this session will develop strategies for motivating your team.
This workshop will focus on giving employee feedback and the six characteristics of effective feedback. We will define the importance of delegation and how to properly do it. This session also looks as the conflict resolution process and the problem-solving process. This workshop concludes with a study of disciplinary issues from a supervisor's point of view.